Water & Utilities>
The Town of Whitchurch-Stouffville provides potable water to the communities of Stouffville, Ballantrae and Musselman's Lake. We are committed to providing safe and clean drinking water for our community. Find out what we are doing to help with water conservation.
The Town of Whitchurch-Stouffville purchases its water from York Region. For the residents of the community of Stouffville (including Highway 48), the Region operates and maintains five ground production wells and supplements the supply by purchasing treated lake water from the City of Toronto.
The communities of Ballantrae and Musselman's Lake are serviced by two ground production wells. The Region is required to maintain and operate these wells in accordance with Ministry of the Environment requirements. Contact York Region for further information on our water supplies.
Learn how to pay your bill and view due dates, water rates, and account transfer information.
Sign up now for the new portal that helps monitor water consumption and avoid costly leaks.
Learn how to apply for a water meter on a new build and find out how to read your water meter and monitor your water consumption.
Water is one of our most important natural resources and managing its use is the key to conservation. Learn how you can save water and money.
Learn how to test your water quality and maintain your septic system and private wells.
Learn how you can request to turn on or off your water service in the Town of Stouffville for various reasons.
Learn about the Water Quality Management System for the Town of Whitchurch-Stouffville. The Water Quality Management System consists of a set of policies, procedures and objectives that direct and control an organization with respect to quality.
Sanitary sewage in the community of Stouffville for residences and business is discharged into the Stouffville sanitary collection system, operated and maintained by the Town. The sewage outfalls to the York-Durham Sewage System (YDSS) operated and maintained by York Region. A sewer surcharge by York Region may apply to certain types of commercial and industrial establishments connected to the sewer system.
Learn how you can get utility locates for many home improvement projects such as fences, pools, landscaping or other renovations.
Learn how the Town of Stouffville is responsible for the operation and maintenance of the two water distribution systems: Stouffville and Ballantrae/Musselman's Lake.
Keeping the Town of Stouffville’s sanitary sewers and water systems clean is everyone’s responsibility. Learn how to prevent sewage backups, what to do if one happens and who is responsible for sewage repairs.
The Town of Stouffville offers a 24-hour bulk water dispenser for contractors working in the community. Through our bulk water dispenser, you can purchase potable drinking water.
111 Sandiford Drive, Stouffville ON, CA
customer.service@townofws.ca
(905) 640-1900
Accessible formats available upon request. Contact 905-640-1900 or customer.service@townofws.ca for assistance.
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